Even when you cannot be seen, your body language is crucial to how your voice sounds, and when your camera is turned off on a Zoom call, it is even more important. To fully engage the people you speak with, they need to see and hear the relevant emotions in your voice.
Keeping the customers happy and satisfied is critical to the survival of business in today’s ‘customer’s era’. Having a robust customer management system can help companies acquire new customers, retain the existing ones, and also convert potential customers to customers/consumers.
Successful negotiations are all about using soft skills to find the sweet spot where a favourable outcome can be reached for all sides. When people feel like they are being heard and valued, they are more likely to agree and cooperate in the process.
When it comes to employee happiness, 67 per cent of full-time employees with access to free food at work are ‘extremely’ or ‘very’ happy at their current job, according to a SnackNation study. Why should employers worry about feeding their employees? And then, why do companies like Google and Facebook use it as a way to attract and retain top talent.
"Busting the following myths:
MYTH 1: Do not work your entire ‘to-do’ list
MYTH 2: Entrepreneurs work on improving their weaknesses
MYTH 3: Most people do what they have learned to do
MYTH 4: Mistakes are bad
MYTH 5: Plan forward one step at a time to attain your big goals"
Work-life balance is central to managing one’s quality of life. It is much like walking on a tight rope. If you know how to balance both work life and personal life, you will certainly lead a happy life; failing to do so may leave you distressed.
Organisations who wish to build high-performing teams—ones that easily collaborate, innovate, empower, and inspire each other to achieve unified goals—must commit to hiring the right employees, laying a foundation of trust, and providing proper training.