Security culture is not something that can be built overnight. Having said that, sustained investments in security culture will bring better security RoI in the long run and help organisations build a human defence layer that every industry today desperately needs.
Employees are pretty observant; they do not miss much. The actions and behaviours they see modeled and the ideals their immediate supervisor appears to value will inform their decisions and behaviour at work. If they see a management team that prioritises tasks, efficiencies, and productivity (job functions), then that is what they will focus on—often at the expense of the company’s own mission.
Culture is not just literature, arts, music, dances, theatre, scriptures, mythology, or our literary festivals; not even just the way we dress up, eat, conduct ourselves with close family and friends; neither is it merely our ancient temples, forts, palaces, cave paintings, sculptures…it is actually a combination of all these and more...it is our ‘way of life’, the way we live.
Building a lean culture is not something for which you can randomly cherry pick some tools and make it happen. It is more of a social process; one that is of people development and transformation, that teaches involvement, ownership, and responsible behaviour.
Summary: As a company, you must be seen to be taking your responsibilities seriously and making a contribution towards relieving one or more of these worries. It may only be in a very small way that affects your local community, but you will be helping to make the world a better place.
Summary: Your customers want you to save the world. People have many different, and very real, worries about the future, including health, climate, technology and more. As a company, you must be seen to be taking your responsibilities seriously and making a contribution towards relieving one or more of these worries.
Summary: In today’s world, where change and disruption are constant, simply bouncing back is no longer a sustainable strategy. Sustainability is all about survival, but the goal of resilience is to thrive. Resilience should not occur in the face of adversity. One has to plan for it in advance, anticipating unexpected disruption.
Summary: Culture, leadership, change, and discipline will help build a resilient organisation in a post-pandemic world. As you refine your culture and adapt your leadership for 2021, make sure you clearly identify the vision you have.
Humans love tradition and it has value. What has even more impact are the intentional connections you build and the way you attend to your culture as it is vulnerable. The trust you build from the efforts can become the new cultural norm.