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By creating environments where everyone feels safe to contribute, leaders can unleash the potential within themselves and their teams.
Rev. Dr. Susan Goldsworthy is the author of Unlock your potential.
If academia learns to treat connection as a discipline, not an afterthought, it can turn its most intangible quality—trust—into its greatest strength. The choice is clear: either humanise leadership now, or risk losing the humanity we claim to nurture.
Mastering the art of people management is an ongoing process that requires continuous learning, self-reflection, and adaptation. Effective people managers must develop strong communication skills, emotional intelligence, and a deep understanding of their team’s needs and motivations.
When organisations fail to embed inclusive values into everyday conversations, meetings, and decisions, those values become easy to sideline. Strategic communication brings coherence, clarity, and emotional resonance to inclusion work.
A thriving work environment is essential for the success of any organisation. By addressing the factors that influence the work environment—such as physical workspace design, leadership styles, employee engagement, and work-life balance—organisations can create a supportive atmosphere that fosters productivity, creativity, and well-being.
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