Why should the focus of first-time CEOs be on people skills and relationship building to ensure they feel thoroughly prepared for the demands of their role?
Three forces—digital relevance, people potential, and readiness of leaders— will serve to either propel or block the success of businesses in this transformational era.
By working towards the ‘happy and healthy’ leadership approach, leaders will be able to balance themselves, remain open to the future, and embrace whatever comes. They will lead with strength and kindness.
Figuring out what motivates us can sometimes be tricky. We all know that motivation is something we want more of, but actually finding it is an altogether different challenge. What’s worse is that the overall output of the organisation inevitably starts to dip when dealing with a whole team—or even a whole company—full of people feeling disengaged.
The fast pace at which we live and work today is driving both incremental and radical change in business and is becoming the new normal. Some organisations are keeping up, but many getting left behind.
The rapid onslaught of climate change and dwindling biodiversity pose a grave threat for the existence of humans and other species on Earth.
The discipline of management faces a number of problems, including access to a few, and a vast majority mothers. Incidentally, many of the management lessons are already being conveyed by mothers to their children in a simple manner, as many times, what seems to be advanced already exists.
Busting the following myths-
MYTH 1: More data always equals better strategic decision-making.MYTH 2: AI will make strategic decision making a lot easier. MYTH 3: Exceptional strategic ideas impact your brand quickly.MYTH 4: Strategy has to be logical. MYTH 5: Strategy is a lot more important than tactics.
Companies that fail to catch up with the latest HR trends may find themselves struggling to keep pace with the changing landscape, and may not be able to provide the best-in-class employee experience.
MYTH 1: Customer experience is the same as customer service.
MYTH 2: Customer experience is the responsibility of the CX function.
MYTH 3: Customer experience is only relevant for B2C companies.
MYTH 4: Investment in customer experience is an optional extra.
MYTH 5: AI and data are the future of customer experience.
An ‘inclusion fluent’ organisation—where inclusion transcends from awareness to full integration and advocacy—not only understands D&I concepts but actively implements and innovates upon them.
Leaders will never be omniscient or omnipotent. A more grounded and compassionate stance is one of courageous humility in the midst of change. Anything else runs the risk of denying reality.
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