Summary: The world witnessed a massive wave of digitalisation, as 2020 proved that remote working is here to stay. But, have organisations been successful in securing a digitally inclusive future for their users?
Summary: Many companies put efforts into recruiting and hiring from a larger pool of candidates. As great as it sounds, bringing people onboard is not the same as creating a high-functioning, productive work team, and certainly not the same as making it inclusive.
Summary: In today’s world, where change and disruption are constant, simply bouncing back is no longer a sustainable strategy. Sustainability is all about survival, but the goal of resilience is to thrive. Resilience should not occur in the face of adversity. One has to plan for it in advance, anticipating unexpected disruption.
Summary: Navigating the intense pressure at work requires resilience, but this time of change is special—it also requires leaders to take a step back, to engage their most innovative and strategic thinking, and to practise a unique self-discipline that will enable them to activate their organisations for a new world.
Summary: Resilience is a deep-rooted attribute that flows from the culture of an organisation, through the senior management, and down to the employees. Resilient organisations begin with resilient teams that are made of resilient individuals.
Summary: Culture, leadership, change, and discipline will help build a resilient organisation in a post-pandemic world. As you refine your culture and adapt your leadership for 2021, make sure you clearly identify the vision you have.
Summary: Work-life integration has evolved as an all-encompassing concept and is poised to be an inherent part of the new normal that is emerging. However, whatever pros it holds, it does come with its fair share of challenges as well.
Summary: An engaged workforce—across generations—is the best vaccine for any organisation to help it develop immunity against future crisis; but are the leaders listening? Organisations need to learn from both the mistakes they made and the things they got right during this pandemic.
COVID-19 has effected a clear shift in consumer behaviour, but will it stay for long? I would like to submit that some of the changes may stay a lot longer. The use of digital technologies for education, work, and entertainment will continue to grow.
COVID-19 has invariably shaped a new buying paradigm, but businesses have umpteen ways to leverage it. What are the changes in consumer behaviour and how brands and retailers can help to provide specialised services?
In the wake of the COVID pandemic, people are unsure about the economic situation, employment scenario, and earnings. Long-term planning is passé. Companies need to periodically reassess the business environment and explore ways to rebuild consumer confidence, especially during difficult times.