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From nurturing culture to quelling fires, and everything in between, middle managers often perform the role of being the gatekeepers of organisational success.
David Ross David Ross is the author of At the centre of the action.
In an era of constant disruption, the most effective boards are those that anticipate change rather than react to it.
"Myth 1: Employee experience is about ping pong, perks, and parties—not profit.Myth 2: HR is in the Employee Experience driver’s seat.Myth 3: We handled this a few years ago.Myth 4: An annual engagement survey is enough.Myth 5: Technology will make work less human."
If academia learns to treat connection as a discipline, not an afterthought, it can turn its most intangible quality—trust—into its greatest strength. The choice is clear: either humanise leadership now, or risk losing the humanity we claim to nurture.
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