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From nurturing culture to quelling fires, and everything in between, middle managers often perform the role of being the gatekeepers of organisational success.
David Ross David Ross is the author of At the centre of the action.
Organisations often forget that their earliest successes were built on curiosity, creativity, and constant reinvention. As AI reshapes the nature of work, these qualities become essential for survival. Reinvention cannot be delegated to innovation teams or episodic transformation initiatives.
"Myth 1: Employee experience is about ping pong, perks, and parties—not profit.Myth 2: HR is in the Employee Experience driver’s seat.Myth 3: We handled this a few years ago.Myth 4: An annual engagement survey is enough.Myth 5: Technology will make work less human."
Storytelling is not a performance; it is a way of thinking. The leaders who communicate best do not rely on charisma, they rely on structure. ‘Past’, ‘Present’, and ‘Future’ framework gives you just that.
In an era of constant disruption, the most effective boards are those that anticipate change rather than react to it.
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