Management Perspectives

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Winning the race for talent

by Steven Van Belleghem
Indian Management December 2020

When it comes to innovation in the war for talent, one of the most frequently asked questions is still: “In which technology do we need to invest?” when it should be “What kind of experience and culture do we want to offer our employees?” Organisations need to view employees through a new lens, and invest in offering them a meaningful and valuable experience—just as they do for customers.

Steven van Belleghem is one of the world’s leading thoughtleaders, speakers, and authors on customer engagement. His latest book is The Offer You Can’t Refuse.

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A strategic imperative

AI upskilling isn't just a good HR policy; it drives higher employee engagement, maximises AI adoption, and ensures a competitive edge in an evolving market. It’s the most strategic investment a forward-thinking company can make.

by Michael Wade and Amit Joshi
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From an ‘idea’ to an ‘empire’

MYTH 1: Nothing can be gained from working for a bad leader.
MYTH 2: When an employee leaves you, it is a sign of failure and a poor reflection on your retention ability.
MYTH 3: In a competitive workplace, peers who are ranked against each other need to compete aggressively for the win and top ranking.
MYTH 4: When faced with a difficult situation or a crisis, a leader must be firm and resolute in speech and appearance, showing no emotion and expressing no sympathy.
MYTH 5: Sometimes, you must raise your voice as a leader to get other people’s attention.

by Mark C Fava
Indian Management April 2025

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Elevate, engage, engineer

The journey to employee empowerment is not easy, but the rewards are substantial. Organisations that prioritise engagement will be the ones that thrive in the increasingly 

by Ullhas Pagey
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‘Conditional telework’, with all its conveniences, is fast gaining acceptance among management as well as employees, alike. However, it does come with its set of disadvantages too and many aspects of it are up for debate.

by Anindya Ganguly and Dr Sumanta Dutta
Indian Management September 2021
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