Management Perspectives

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Winning the race for talent

by Steven Van Belleghem
Indian Management December 2020

When it comes to innovation in the war for talent, one of the most frequently asked questions is still: “In which technology do we need to invest?” when it should be “What kind of experience and culture do we want to offer our employees?” Organisations need to view employees through a new lens, and invest in offering them a meaningful and valuable experience—just as they do for customers.

Steven van Belleghem is one of the world’s leading thoughtleaders, speakers, and authors on customer engagement. His latest book is The Offer You Can’t Refuse.

Latest Articles

Smooth transition

Succession planning is both an art and a science, requiring a delicate balance of emotional intelligence, strategic foresight, and practical execution. While the process can be challenging, it is also an opportunity to strengthen the foundation of the business and set the stage for long-term success.

by Alfredo De Massis and Emanuela Rondi
Indian Management November 2025

Breaking down barriers

As businesses continue to evolve in an increasingly diverse world, those that prioritise disability inclusion and accessibility will see enhanced innovation, improved employee retention, and stronger competitive advantages in the global marketplace.

by Dr Stephanie W Cawthon
Indian Management March 2025

More From The Category

Boon or bane?

‘Conditional telework’, with all its conveniences, is fast gaining acceptance among management as well as employees, alike. However, it does come with its set of disadvantages too and many aspects of it are up for debate.

by Anindya Ganguly and Dr Sumanta Dutta
Indian Management September 2021

Humanise. Optimise. Digitise

Digital or not, most transformations do not cross the finish line. You might achieve your numbers for a while, but then people slip back to the old ways of working and nothing sticks, leaving you to solve the same problem again. In order to outdo poor transformation and engagement stats, we must manage to engage because the future of business is (still) people.

by Pamela Hackett
Indian Management August 2021
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