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Management Perspectives

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Winning the race for talent

by Steven Van Belleghem
Indian Management December 2020

When it comes to innovation in the war for talent, one of the most frequently asked questions is still: “In which technology do we need to invest?” when it should be “What kind of experience and culture do we want to offer our employees?” Organisations need to view employees through a new lens, and invest in offering them a meaningful and valuable experience—just as they do for customers.

Steven van Belleghem is one of the world’s leading thoughtleaders, speakers, and authors on customer engagement. His latest book is The Offer You Can’t Refuse.

Latest Articles

The ideal motivation

If employees find meaning in their work and are valued for whatever they do, their motivation levels will always be at their peak. The best that any organisation can do is attach meaning to the employee’s work as a sense of meaning will win over the impediments that hinder employees’ growth in the organisation.

by Amit Mishra
Indian Management August 2022

A matter of purpose

Employees are pretty observant; they do not miss much. The actions and behaviours they see modeled and the ideals their immediate supervisor appears to value will inform their decisions and behaviour at work. If they see a management team that prioritises tasks, efficiencies, and productivity (job functions), then that is what they will focus on—often at the expense of the company’s own mission.

by Steve Curtin
Indian Management August 2022

More From The Category

Boon or bane?

‘Conditional telework’, with all its conveniences, is fast gaining acceptance among management as well as employees, alike. However, it does come with its set of disadvantages too and many aspects of it are up for debate.

by Anindya Ganguly and Dr Sumanta Dutta
Indian Management September 2021

Humanise. Optimise. Digitise

Digital or not, most transformations do not cross the finish line. You might achieve your numbers for a while, but then people slip back to the old ways of working and nothing sticks, leaving you to solve the same problem again. In order to outdo poor transformation and engagement stats, we must manage to engage because the future of business is (still) people.

by Pamela Hackett
Indian Management August 2021
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