Management Perspectives

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The COVID paradox

by Jon Wortmann and Anna Penfold
Indian Management October 2020

Humans love tradition and it has value. What has even more impact are the intentional connections you build and the way you attend to your culture as it is vulnerable. The trust you build from the efforts can become the new cultural norm.

Jon Wortmann is a principal, thoughtLEADERS, LLC. He is the author of five books, including Mastering Communication at Work, Hijacked by Your Brain, and Mindfulness is Sublime.

Anna Penfold is a consultant, Russell Reynolds Associates, London. She co-leads the Global Human Resources Practice.

Latest Articles

Empathy in action

When organisations fail to embed inclusive values into everyday conversations, meetings, and decisions, those values become easy to sideline. Strategic communication brings coherence, clarity, and emotional resonance to inclusion work.

by Charlotte Otter
Indian Management September 2025

Flying forward: Sensitivity and sensibility

At its heart, aviation safety is not a checkbox—it is a covenant. A covenant that calls for vigilance from institutions, empathy from leaders, and maturity from citizens. If India is to truly honour those we lost, our collective promise must be clear: never again through neglect, never again through complacency. 

by Dr Rajeev Kumar Mehajan
Indian Management September 2025

More From The Category

Empathy in action

When organisations fail to embed inclusive values into everyday conversations, meetings, and decisions, those values become easy to sideline. Strategic communication brings coherence, clarity, and emotional resonance to inclusion work.

by Charlotte Otter
Indian Management September 2025

Optimising the workplace

A thriving work environment is essential for the success of any organisation. By addressing the factors that influence the work environment—such as physical workspace design, leadership styles, employee engagement, and work-life balance—organisations can create a supportive atmosphere that fosters productivity, creativity, and well-being.

by Sanjay Koul
Indian Management September 2025
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