Management Perspectives

You do not lose authority because someone disagrees with you. You lose it when your behavior under pressure becomes inconsistent, reactive, or unclear. People watch how you respond when challenged. They decide in those moments whether you are someone who hides behind position or someone who leads the relationship as well as the task.

MYTH 1: Culture is your values, mission, and purpose statements.
MYTH 2: Engagement scores tell you how healthy your culture is.
MYTH 3: Culture is owned by HR.
MYTH 4: Strong cultures should be unified and consistent everywhere.
MYTH 5: Culture is soft, secondary, and separate from performance.

Our amazingly resilient kiranas and other services are actually increasing their presence rather than shrinking and folding up. Maybe, consumption has increased but these guys are always a step ahead in the game.

Whatever you desire, in this season of your life, is simply a by-product of focusing on the one thing that’s currently priced at a premium in today’s economy: human connection.