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Management Perspectives

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opinions from various thought
leaders & domain experts

Management Perspectives
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Organisational Culture

A matter of purpose

by Steve Curtin
Indian Management August 2022

Employees are pretty observant; they do not miss much. The actions and behaviours they see modeled and the ideals their immediate supervisor appears to value will inform their decisions and behaviour at work. If they see a management team that prioritises tasks, efficiencies, and productivity (job functions), then that is what they will focus on—often at the expense of the company’s own mission.

Steve Curtin is an expert and speaker on customer service management and leadership. He is author, Delight Your Customers and The Revelation Conversation: Inspire Greater Employee Engagement by Connecting to Purpose.

Latest Articles

Tech to the rescue

Technology

The impact of technology is almost always overestimated in the short-term and under-estimated in the long-term. Talent expects leaders to have the right mindset: one that is open, focused on people, and constantly embraces the advantages of technology.
by Jeremy Kourdi
Indian Management March 2023

A thinking partner

Organisational Culture

A coaching culture can create transformational results for your business, your managers, and your teams. It can be your super-power, your success accelerator, your organisation’s very own magic wand.
by Rosie Nice
Indian Management February 2023
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More From The Category

A thinking partner

Organisational Culture

A coaching culture can create transformational results for your business, your managers, and your teams. It can be your super-power, your success accelerator, your organisation’s very own magic wand.
by Rosie Nice
Indian Management February 2023

Mitigating risks

Organisational Culture

Security culture is not something that can be built overnight. Having said that, sustained investments in security culture will bring better security RoI in the long run and help organisations build a human defence layer that every industry today desperately needs.
by Perry Carpenter
Indian Management October 2022
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