Management Perspectives

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A deeper path to meaning

by Brad McLain
Indian Management September 2023

Busting the following myths:
MYTH 1: People do not change. Fundamentally, we are who we are.
MYTH 2: Transformative experiences happen to us—from external sources and controls.
MYTH 3: Experience design leaders always intend positive experiences.
MYTH 4: Experience design leaders control experiences.
MYTH 5: Experience design leadership is a simple checklist of best-practices.

 

Brad McLain Brad McLain, PhD, founder of Designing Transformative Experiences LLC and author of Designing Transformative Experiences, opines on learning how to work and lead on deeper levels. McLain is on the faculty of University of Colorado at Boulder; Director of the Center for STEM Learning; and Director of Corporate Research at National Center for Women in Information Technology.

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Building cultures of adaptability

Organisations often forget that their earliest successes were built on curiosity, creativity, and constant reinvention. As AI reshapes the nature of work, these qualities become essential for survival. Reinvention cannot be delegated to innovation teams or episodic transformation initiatives.

by Dr Helmut Schuster and Dr David Oxley
Indian Management March 2026

Designing work, not decorating it

"Myth 1: Employee experience is about ping pong, perks, and parties—not profit.
Myth 2: HR is in the Employee Experience driver’s seat.
Myth 3: We handled this a few years ago.
Myth 4: An annual engagement survey is enough.
Myth 5: Technology will make work less human."

by Dean E Carter
Indian Management February 2026

More From The Category

Designing work, not decorating it

"Myth 1: Employee experience is about ping pong, perks, and parties—not profit.
Myth 2: HR is in the Employee Experience driver’s seat.
Myth 3: We handled this a few years ago.
Myth 4: An annual engagement survey is enough.
Myth 5: Technology will make work less human."

by Dean E Carter
Indian Management February 2026

The real leadership risk

"Debunking the following myths-
Myth 1: Ego is a character flaw.
Myth 2: Strong leaders are above the ego.
Myth 3: The ego only appears as arrogance.
Myth 4: Ego management is ‘soft’ leadership work.
Myth 5: Managing ego weakens ambition."

by Christie Garcia
Indian Management February 2026
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