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Management Perspectives

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Organisational Culture

A better world

by Steven van Belleghem
Indian Management May 2021

Summary: Your customers want you to save the world. People have many different, and very real, worries about the future, including health, climate, technology and more. As a company, you must be seen to be taking your responsibilities seriously and making a contribution towards relieving one or more of these worries.

Steven van Belleghem is a thought-leader, speaker, and author on customer experience. His book, The Offer You Can’t Refuse is out now.

Latest Articles

A deeply personal act

Organisational Culture

Storytelling is a key part of our shared human experience. It has long connected people across cultures and brought together groups who may seem like they have nothing in common, through tales of success and learnings. But what is often forgotten is the power of storytelling, especially in business.
by Yetunde Hofmann
Indian Management May 2023

Reaching the next level

Myth Busters

"Busting the following myths-
MYTH 1: Work-life balance is key.
MYTH 2: Sustainable businesses cannot exist at scale.
MYTH 3: The customer is always right.
MYTH 4: Strategic pricing is complex.
MYTH 5: Failure is always bad."
by Alex Brueckmann
Indian Management May 2023
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More From The Category

A deeply personal act

Organisational Culture

Storytelling is a key part of our shared human experience. It has long connected people across cultures and brought together groups who may seem like they have nothing in common, through tales of success and learnings. But what is often forgotten is the power of storytelling, especially in business.
by Yetunde Hofmann
Indian Management May 2023

Value system

Organisational Culture

It is time for ‘Corporate India’ to move away from ideals set up by ‘Corporate America’; those ideals might work for the Americans, but are not compatible with Indian values.
by Vivek Mehra
Indian Management March 2023
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