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Management Perspectives

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A better world

by Steven van Belleghem
Indian Management May 2021

Summary: Your customers want you to save the world. People have many different, and very real, worries about the future, including health, climate, technology and more. As a company, you must be seen to be taking your responsibilities seriously and making a contribution towards relieving one or more of these worries.

Steven van Belleghem is a thought-leader, speaker, and author on customer experience. His book, The Offer You Can’t Refuse is out now.

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