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Management Perspectives

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Engaging a multigenerational workforce

by Dr Debashish Sengupta
Indian Management January 2021

Summary: An engaged workforce—across generations—is the best vaccine for any organisation to help it develop immunity against future crisis; but are the leaders listening? Organisations need to learn from both the mistakes they made and the things they got right during this pandemic.

Dr Debashish Sengupta is the author of The Life of Z: Understanding the Digital Pre-teen and Adolescent Generation and The Life of Y: Engaging Millennials as Employees and Consumers. He is also Professor at Royal University for Women, Bahrain.

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