Management Perspectives

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Management Perspectives
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Mobilise your ‘secret army’

by Isobel Rimmer
Indian Management November 2020

If leaders mobilise the full potential of every member of the organisation’s ‘secret army’—people who resolve demos, chase payments, carry out checks, deliver goods, supporting sellers, handle logistics and deliveries, address queries, and resolve technical glitches—then they can come out stronger post COVID-19.

Isobel Rimmer is founder, Masterclass Training and author of the new book, Natural Business Development: Unleash your people’s potential to spot opportunities, develop new business and grow revenue.

Latest Articles

Authority under pressure

You do not lose authority because someone disagrees with you. You lose it when your behavior under pressure becomes inconsistent, reactive, or unclear. People watch how you respond when challenged. They decide in those moments whether you are someone who hides behind position or someone who leads the relationship as well as the task.

by Anne Maartje Oud
Indian Management March 2026

The culture delusion

MYTH 1: Culture is your values, mission, and purpose statements.
MYTH 2: Engagement scores tell you how healthy your culture is.
MYTH 3: Culture is owned by HR.
MYTH 4: Strong cultures should be unified and consistent everywhere.
MYTH 5: Culture is soft, secondary, and separate from performance.

by Michael Henderson
Indian Management March 2026

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Unconscious competence

Leadership development takes place in a particular context. Context includes the corporate culture, the structure of the organisation, human relations, the opportunities for growth as well as the beliefs and unwritten rules regarding promotion.

by Fay Niewiadomski
Indian Management February 2026

Digital Independence

India’s pursuit of digital sovereignty is advancing at an encouraging pace, with foundational initiatives like DPI and DPDP Rules setting a robust trajectory. Yet, the extent of progress—how far India can extend its influence in the global AI landscape—depends on sustained momentum.

by MP Sukumaran Nair
Indian Management February 2026
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