Management Perspectives

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Management Perspectives
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Mobilise your ‘secret army’

by Isobel Rimmer
Indian Management November 2020

If leaders mobilise the full potential of every member of the organisation’s ‘secret army’—people who resolve demos, chase payments, carry out checks, deliver goods, supporting sellers, handle logistics and deliveries, address queries, and resolve technical glitches—then they can come out stronger post COVID-19.

Isobel Rimmer is founder, Masterclass Training and author of the new book, Natural Business Development: Unleash your people’s potential to spot opportunities, develop new business and grow revenue.

Latest Articles

A strategic imperative

AI upskilling isn't just a good HR policy; it drives higher employee engagement, maximises AI adoption, and ensures a competitive edge in an evolving market. It’s the most strategic investment a forward-thinking company can make.

by Michael Wade and Amit Joshi
Indian Management April 2025

From an ‘idea’ to an ‘empire’

MYTH 1: Nothing can be gained from working for a bad leader.
MYTH 2: When an employee leaves you, it is a sign of failure and a poor reflection on your retention ability.
MYTH 3: In a competitive workplace, peers who are ranked against each other need to compete aggressively for the win and top ranking.
MYTH 4: When faced with a difficult situation or a crisis, a leader must be firm and resolute in speech and appearance, showing no emotion and expressing no sympathy.
MYTH 5: Sometimes, you must raise your voice as a leader to get other people’s attention.

by Mark C Fava
Indian Management April 2025

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Overcome self-doubt

Experiencing imposter syndrome is uncomfortable. And it is surprisingly common. Whilst feelings of self-doubt and inadequacy are far from enjoyable, they can be overcome. There are simple practices that can help you to set aside those troublesome imposter feelings.

by Julie Smith
Indian Management March 2025

Smooth transition

Succession planning is both an art and a science, requiring a delicate balance of emotional intelligence, strategic foresight, and practical execution. While the process can be challenging, it is also an opportunity to strengthen the foundation of the business and set the stage for long-term success.

by Alfredo De Massis and Emanuela Rondi
Indian Management January 2025
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