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Empathy in action

by Charlotte Otter
Indian Management October 2025

When organisations fail to embed inclusive values into everyday conversations, meetings, and decisions, those values become easy to sideline. Strategic communication brings coherence, clarity, and emotional resonance to inclusion work.

Charlotte Otter is the author of Empathy in action

Latest Articles

Flying forward: Sensitivity and sensibility

At its heart, aviation safety is not a checkbox—it is a covenant. A covenant that calls for vigilance from institutions, empathy from leaders, and maturity from citizens. If India is to truly honour those we lost, our collective promise must be clear: never again through neglect, never again through complacency. 

by Dr Rajeev Kumar Mehajan
Indian Management September 2025

Innovation at enterprise scale

While much of the global tech industry remains fixated on the hype cycle of LLMs and Agentic AI, forward-thinking enterprises have a rare opportunity: to lead with intention, not just invention. The convergence of Active Inference AI and the Spatial Web Protocol isn’t simply a technical evolution—it’s a strategic shift in how organisations engage, decide, and scale in real time.

by Denise Holt and Irene Yam
Indian Management September 2025

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Optimising the workplace

A thriving work environment is essential for the success of any organisation. By addressing the factors that influence the work environment—such as physical workspace design, leadership styles, employee engagement, and work-life balance—organisations can create a supportive atmosphere that fosters productivity, creativity, and well-being.

by Sanjay Koul
Indian Management September 2025

A pivotal moment

The rise of flexible employment and the gig economy marks a pivotal moment for industrial relations. As traditional systems falter under decentralised, technology-driven work, stakeholders must innovate to protect workers while harnessing flexibility’s benefits.

by Utkarsh Rawat
Indian Management July 2025
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