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A look at HDFC Bank’s foray into rural India and how it navigated with relative ease by clearly
Dr Shashank Shah is SAI Fellow’17, Harvard University. He is author, The Tata Group, Win-Win Corporations and Soulful Corporations
If academia learns to treat connection as a discipline, not an afterthought, it can turn its most intangible quality—trust—into its greatest strength. The choice is clear: either humanise leadership now, or risk losing the humanity we claim to nurture.
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A star performing employee gets elevated to a big leadership position, but one that is different from his domain. The situation throws up questions such as- ‘How does one learn to say “no” to an offer that is lucrative but not something that one wants do? Once one accepts this offer, but is unable to live up to the expectation of his/her bosses, how does one get out of this sticky situation?
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