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A look at HDFC Bank’s foray into rural India and how it navigated with relative ease by clearly
Dr Shashank Shah is SAI Fellow’17, Harvard University. He is author, The Tata Group, Win-Win Corporations and Soulful Corporations
You do not lose authority because someone disagrees with you. You lose it when your behavior under pressure becomes inconsistent, reactive, or unclear. People watch how you respond when challenged. They decide in those moments whether you are someone who hides behind position or someone who leads the relationship as well as the task.
MYTH 1: Culture is your values, mission, and purpose statements.MYTH 2: Engagement scores tell you how healthy your culture is.MYTH 3: Culture is owned by HR.MYTH 4: Strong cultures should be unified and consistent everywhere.MYTH 5: Culture is soft, secondary, and separate from performance.
A generic name for family-run businesses in India, ‘lala companies’ have unique attributes—great rewards…and greater punishment, if the lala stops liking your face!
A star performing employee gets elevated to a big leadership position, but one that is different from his domain. The situation throws up questions such as- ‘How does one learn to say “no” to an offer that is lucrative but not something that one wants do? Once one accepts this offer, but is unable to live up to the expectation of his/her bosses, how does one get out of this sticky situation?
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