Neha Malhotra, Manager – Trainings
M: 8178340214 | E: firstname.lastname@example.org
Customer Service Excellence can help your business thrive in many ways, like increasing sales, make your customers recommend you to others, comment and rate your company (helping your marketing team), and it ultimately make your customers even more open to your calls and to your proposals.
In this training Customer Service Excellence, you will learn not only what's an excellent customer service and learn and see new unique and amazing tools and frameworks, but also how to shape your own customer services guidelines and also how to create strategies that fit perfectly to your business and customers, so you can achieve an excellent service.
At the end of the session the participants will become aware of and acquire skills of service excellence thus enhancing productivity.
Highly interactive with activity sheets, case studies, videos , quiz , tool for measuring customer expectations, discussion and power point presentation
INR 5000 + GST @ 18%