You can attend this training with your existing basic, working knowledge of language. Does not need expertise in grammar and vocabulary. Crafted for the typical working professional.

Meticulously designed and structured with real-life demonstrations

Easily learnable and implementable

Objectives:

• Polish up your external and internal correspondence- Emails, Letters, Refusals, Proposals, Reports, Enquiries, Product promotions, seeking favours and pending payments, replying to angry stakeholders and misc routine communication such as responses to queries, complaints, and business enquiries
• Be effective and assertive in your internal communication in the organization with peers, departments, new recruits, superiors and juniors.
• Making every email and letter an image-projection opportunity, an occasion to impress, persuade and influence, to get things done, to say ‘no’ while maintaining relationships, to earn reputation and goodwill for the organization
• This training covers a wide spectrum of correspondence you generally handle now, or will handle at senior levels later.

Introduction

You don’t need a mastery of language, grammar and vocabulary. It is a craft you can easily learn. The manner in which you write to people within and outside the organization casts either a good impression, or leaves a bad perception. What and how you have written affects your image and your company’s goodwill. Unfortunately, exposure to social media has hampered our skills in business correspondence. A refreshing interaction on this topic is surely the need of the day. This inspiring tutorial will empower you to assess: How efficiently are you corresponding? How effective is your business communication? How often are you able to persuade and influence others? Are you able to refuse favours and requests without affecting goodwill and relationships? Join this session to elevate your correspondence skills and show yourself and your company in the best light.