Executive Assistants / Secretaries, Oce Secretaries, Administrative Professionals and Executive PAs need to work in the highly demanding and challenging work environment. More than basic office management, their role includes a greater insight into how an organisation runs at a senior level. They are frequently required to supervise others and take charge of challenging tasks. They communicate across levels within the organisation including top management, external clients, vendors and senior professionals. Frequently, they act as a vital link between the top executive and various departments.

To be more effective and efficient, apart from business skills, there are certain behavioural skills required by Executive Assistants, Oce Secretaries, Administrative Professionals and Executive PAs. These skills make them more proactive and enhance their contribution to the organisation. The training will provide an opportunity to review and develop the interpersonal and behavioural skills of the participants and maximise their eectiveness. This training has evolved over the years, incorporating inputs from our participants of earlier trainings.