10th Training Programme on Behavioural Skills for Executive Assistants/Secretaries
To be more effective and efficient, apart from business skills, there are certain behavioral skills required by Executive Assistants, Office Secretaries, Administrative Professionals and Executive PAs. These skills make them more proactive and enhance their contribution to the organisation. This programme is especially designed in view of the continuous requests from the industry. The training will provide an opportunity to review and develop interpersonal and behavioural skills of the participants and maximise their effectiveness.
The training programme will offer Executive PA Skills required working at a senior level:
Managing Pressure and Conflicting Demands
Influencing Skills gaining support and cooperation of others
Communicating with Stakeholders
Effective Management of Client Relationships
Achieving Service Excellence
Planning, Prioritising & Monitoring
Email Etiquette
Maintaining Confidentiality
Managing Human Relations
The training programme offers following learning benefits:
Become more proactive
Handling work stress and conflicting situations
Identify ways to expand your managerial skills
Have more control over your time and work output
Use communication as a tool to achieve results
Build effective working relationships
Develop skills to manage organisation's image
Rs.18500/- per participant + 18% GST. 10% discount for AIMA Members and for 2 members or more from same organisation
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