Management News

Mind Matters

The current cynicism about humanity’s value within organisations is the result of the ‘no-emotions-allowed business culture’ that has been the global norm for generations. With so many companies treating people like instrumental (human) resources, is it any wonder we feel inferior to machines, which have no emotions to suppress?

While managers have been increasingly exploring the impact of emotions upon performance, their attempts often betray a rudimentary understanding. For example, there has been far too much emphasis placed on the personae of top leaders, as if a pantomime of caring were enough..... Page 28 and 31